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Error: "Need admin approval" when trying to sign in or connect to Microsoft 365

Overview

You are unable to connect to your Microsoft Outlook / Office 365 (O365) account. You get a message from Microsoft saying that you "need admin approval".

Solution

To resolve this, a Microsoft 365 Administrator needs to configure user consent settings in the O365 admin center.

  1. Sign into your Office 365 administrator account
  2. Click Settings > Org Settings
  3. In User consent to apps, ensure the checkbox is enabled

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  4. Click Save changes
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  1. Priyanka Bhotika

  2. Posted

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