Overview
During interactions, it may be necessary to determine who disconnected a call - whether it was the sales representative, the client, or the system itself. However, the current system may not store this granular level of information. This article will help you understand the limitations and specific circumstances under which the system can store the identity of the person who disconnected a call.
Solution
The system does not generally store data indicating who disconnected a call. However, under certain circumstances, such as when the client answered a call or when it was not a conference call, the system could store the identity of the person who hung up the call. Unfortunately, in some specific examples, this information may not be stored.
Summary
While the system does not typically store data on who disconnected a call, there are certain scenarios where this information can be stored. These include instances where the client answered the call or when the call was not a conference call. However, this is not always guaranteed and may not apply to all situations.
FAQ
1. Can the system always store the identity of the person who disconnected a call?
No, the system does not generally store this information. It can only do so under certain circumstances.
2. Under what circumstances can the system store the identity of the person who disconnected a call?
The system can store this information when the client answered a call or when it was not a conference call.
3. If the system doesn't store this information in my specific case, is there a way to retrieve it?
Unfortunately, if the system did not store this information in your specific case, it cannot be retrieved.
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