Is there a way to add closure comments when the user removes or completes a Play?

October 12, 2021 20:18
Updated

Overview

You want to know if it's possible to add comments to completed Plays, or when a lead is removed from a Play.

Information

By design, there is not a way to add closure comments when a user removes or completes a Play. These comments can be (and usually are) added in Salesforce.

You can contact support and require this feature to be developed through an Enhancement Request.

INFORMATION ONLY FOR AGENTS:

If the customer requests an Enhancement for this, make sure you read the Submitting Product Enhancement Requests KB Article.

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