Overview
You may want to be able to add steps to a Play that will require reps to have a video call or send a video presentation to prospects via email or LinkedIn, so that reps know the communication form that is required for the step and you could distinguish video steps from other types of steps in your reports.
Information
Unfortunately, there is no option to add a dedicated video step to a Play at the moment. You can request this feature as an enhancement by contacting our Support team.
As a workaround, you can add an Email, LinkedIn, or Other step to a Play and add explicit instructions for reps to send a video presentation to customers. However, these steps cannot be identified as Video steps in your reports.
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