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Description

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Type(optional)

Priority

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Immediate and severe business impact(optional)

Business Impact(optional)

Request type

Playbooks - Version

Are you using a softphone? (ex: Avaya, MS Teams,...) (Y/N)

Sales rep name who made/received the call(optional)

This is the person who is making an outbound call to a prospect/ receiving an inbound call

Sales rep's "agent phone number"(optional)

The Playbooks “agent phone number” of the sales rep. Start with "+" and only add figures (international format), e.g. +123123123

Prospect's phone number(optional)

The number that was called by the sales rep. Start with "+" and only add figures (international format), e.g. +123123123

The number called by the prospect(optional)

The number that was called by the prospect. Start with "+" and only add figures (international format), e.g. +123123123

Time the call was made (UTC)(optional)

When the actual call was made/received

I prefer to be contacted by phone(optional)

What is the best number to reach you?(optional)

Attachments(optional)

Add file or drop files here